Terms of service

Last updated: August 11, 2026

1. Agreement to these Terms

These Terms of Service ("Terms") govern your access to and use of this website and your purchase of any products from Resolvia ("we," "us," "our"). By using this site or placing an order, you agree to these Terms in full. If you do not agree, do not use the site or purchase from us. You must be at least 18 years old to purchase.

2. Not medical advice

Our products are dietary supplements. Nothing on this website is medical advice, and nothing on this website is a substitute for the advice of a physician or other qualified health provider. Always consult your doctor before beginning any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition. Never stop, reduce, or replace any prescription medication or clinician-directed treatment on the basis of anything you read here.

These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

3. Individual results vary

Testimonials, reviews, and reported outcomes reflect individual experiences. They are not a promise or guarantee of the results any particular person will experience. Individual results vary.

4. Orders, pricing, and availability

• All orders are offers to purchase and are subject to our acceptance. We may refuse, limit, or cancel any order at our discretion, including orders we believe are placed for resale.
• Prices, promotions, and availability may change at any time without notice. If a product is listed at an incorrect price due to an error, we may cancel the order and refund any amount charged.
• We may limit quantities per customer, per household, or per order.

5. Guarantee and refunds

Purchases are covered by our Eight-Week Guarantee as described in our Refund Policy, which is incorporated into these Terms. The Refund Policy states the exclusive remedy for dissatisfaction with a product.

6. Chargebacks

You agree to contact us at support@getresolvia.com and give us a reasonable opportunity to resolve any billing or product issue before initiating a chargeback or payment dispute. Given our keep-the-bottles refund policy, nearly every issue can be resolved with a single email.

7. Disclaimer of warranties

Except for the express guarantee described in our Refund Policy, the site and all products are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

8. Limitation of liability

To the fullest extent permitted by law: (a) in no event will we be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of or relating to the site, the products, or these Terms; and (b) our total aggregate liability for any claim arising out of or relating to the site, the products, or these Terms will not exceed the amount you actually paid us for the product giving rise to the claim. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

9. Indemnification

You agree to indemnify and hold us and our owners, employees, and agents harmless from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your breach of these Terms or your misuse of the site or the products.

10. Dispute resolution — binding arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

• Informal resolution first. Before filing any claim, you agree to contact us at support@getresolvia.com and attempt in good faith to resolve the dispute informally for at least 30 days.
• Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the site, or any product that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this agreement to arbitrate.
• Class action waiver. All disputes must be brought on an individual basis. You waive the right to participate in any class, collective, consolidated, or representative action, and the arbitrator may not consolidate claims or preside over any form of representative proceeding.
• Jury waiver. You and we each waive the right to a trial by jury.
• Small claims exception. Either party may bring an individual claim in small claims court instead of arbitration, if the claim qualifies.
• Opt-out. You may opt out of this arbitration agreement by emailing support@getresolvia.com within 30 days of your first purchase with the subject line "Arbitration Opt-Out," your name, and your order number. Opting out of arbitration does not affect any other part of these Terms.
• Time limit. Any claim must be filed within one (1) year after it arises, or it is permanently barred, to the fullest extent permitted by law.

11. Governing law

These Terms and any dispute arising out of them are governed by the laws of the state in which we maintain our principal place of business, without regard to its conflict-of-law rules, and by the Federal Arbitration Act with respect to Section 10.

12. Intellectual property and site use

All content on this site, including text, images, graphics, and branding, is our property or licensed to us and is protected by law. You may not copy, reproduce, or use it for any commercial purpose without our written permission. You agree not to misuse the site, interfere with its operation, or access it by automated means.

13. Submissions

If you submit a review, comment, photo, or other content to us or about us, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, edit, and display that content in connection with our business, and you represent that it is accurate and your own.

14. Changes, severability, entire agreement

We may update these Terms at any time by posting a revised version; the version posted at the time of your order applies to that order. If any provision of these Terms is found unenforceable, the remainder stays in full effect, except that if the class action waiver is found unenforceable as to a particular claim, the arbitration agreement is void as to that claim only. These Terms, together with the policies referenced in them, are the entire agreement between you and us regarding the site and the products.

15. Contact

Resolvia — support@getresolvia.com